Senior Client Services Project Manager, CX
NICE(7 days ago)
About this role
The Senior Project Manager (AI Product) at NiCE acts as a bridge between product management and business stakeholders, overseeing AI-related projects from planning to execution. The role involves coordinating across teams, managing project scopes, timelines, risks, and supporting product launches. It requires effective communication and collaboration to facilitate successful product delivery and process improvement.
Required Skills
- Project Management
- AI
- SharePoint
- MS Office
- MS Project
- Coordination
- Communication
- Risk Management
- Process Improvement
- Product Launch
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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