Senior Client Services Specialist
DentalXChange
About this role
The Senior Client Services Specialist acts as an intermediary between the company and its clients, providing elevated support, troubleshooting, and training related to the company's products and services. The role involves managing support issues, communicating with clients, and assisting sales with escalated matters, all within a customer service framework.
Skills
About DentalXChange
dentalxchange.comDentalXChange is a dental revenue cycle management (RCM) platform that streamlines billing, claims, payments, and patient communications for dental practices and DSOs. Its cloud-based suite connects practice management systems, automates claims submission and eligibility checks, manages electronic remittance and denials, and provides patient payment and engagement tools to accelerate cash flow. By unifying data, workflows, teams, and patient touchpoints, DentalXChange aims to reduce administrative burden, improve collections, and enhance the overall patient experience.
About DentalXChange
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for DentalXChange.
Salary
$40k – $48k
per year