Client Technical Operations I

DentalXChange

3 months ago

United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Client Technical Operations I role is responsible for initial technical support and troubleshooting for client support requests, working closely with internal teams and stakeholders to resolve issues efficiently and accurately. The position emphasizes documentation, escalation, and cross-functional collaboration to ensure smooth operations and support quality.

Skills

About DentalXChange

dentalxchange.com

DentalXChange is a dental revenue cycle management (RCM) platform that streamlines billing, claims, payments, and patient communications for dental practices and DSOs. Its cloud-based suite connects practice management systems, automates claims submission and eligibility checks, manages electronic remittance and denials, and provides patient payment and engagement tools to accelerate cash flow. By unifying data, workflows, teams, and patient touchpoints, DentalXChange aims to reduce administrative burden, improve collections, and enhance the overall patient experience.