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Senior Client Success Lead at dunnhumby - ApplyBlast

Senior Client Success Lead

dunnhumby

26 days ago

4.4 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Client Success Lead serves as a strategic advisor within the Media Product team, ensuring retail media products deliver exceptional value to retailers, brands, and agency partners. This role acts as the voice of the customer by combining platform expertise with stakeholder leadership to influence product priorities and drive successful adoption. The position involves partnering with Product, Engineering, and commercial teams to reflect customer feedback and market needs in the evolution of retail media capabilities.

Responsibilities

Champion customer needs and user feedback in product discussions
Build trusted relationships with senior client stakeholders
Lead complex product launches and adoption initiatives

Skills

About dunnhumby

dunnhumby.com

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

1989

View Profile

dunnhumby is a global leader in customer data science and retail analytics that helps retailers and brands "perfect the science of shopping." They combine data science, technology and industry expertise to deliver customer insights, personalization, pricing and promotion optimization, and retail media solutions across grocery, pharmacy and retailer financial services. dunnhumby partners with retailers and CPG brands to drive smarter assortment, marketing and media decisions that increase sales, loyalty and lifetime customer value.