Strategic Account Manager, Customer Success

Supermetrics(18 days ago)

HybridFull TimeSenior$112,685 - $152,276 (estimated)Customer Success

About this role

A Strategic Account Manager at Supermetrics will own and elevate relationships with multi-region enterprise media agency holding companies from either the Dublin or Helsinki hub. The role focuses on operating as a trusted advisor to drive long-term expansion, value realization, and product adoption across diverse agency business units and geographies. You will act as the internal orchestrator, aligning cross-functional teams and feeding executive customer insights into product and GTM priorities.

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Required Skills

Account Management
Customer Success
Strategic Planning
Stakeholder Management
Contract Negotiation
Cross-Functional
Product Roadmap
Account Expansion
Enterprise Accounts
Communication

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About Supermetrics

supermetrics.com

Supermetrics is a marketing intelligence platform that helps agencies and brands connect, manage, analyze, and activate their marketing data. It provides prebuilt connectors and data pipelines to pull data from ad, analytics, social, and CRM platforms into BI tools, data warehouses, and spreadsheets for reporting and analytics. Customers use Supermetrics to automate data collection, build dashboards, and centralize measurement across channels without heavy engineering. It integrates with popular destinations like Google Sheets, BigQuery, Snowflake, and Looker Studio to speed up insights and campaign optimization.