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Senior Client Success Manager at Cordial - ApplyBlast

Senior Client Success Manager

Cordial

1 month ago

3.3 on Glassdoor

New York, New York, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Client Success Manager serves as the strategic advisor and executive relationship owner for Cordial’s enterprise clients, overseeing outcomes, commercial performance, and long‑term strategy. The role focuses on executive engagement, roadmap development, renewals and upsells, AI‑driven strategy, and escalation management while collaborating cross‑functionally with product, engineering, and sales.

Responsibilities

Serve as strategic advisor to enterprise clients
Own full commercial relationship including renewals and upsells
Drive AI‑informed client strategy and roadmap

Skills

Qualifications

Bachelor's degree

About Cordial

cordial.com

Headquarters

San Diego, California, United States

Company Size

51-200 employees

Founded

2014

View Profile

Cordial is a cross-channel marketing platform built for enterprise brands to personalize email, SMS, and push campaigns that drive growth. It unifies customer data and message orchestration to deliver data‑driven, lifecycle campaigns with real‑time personalization, segmentation, and analytics. Cordial powers billions of messages for leading brands, helping marketers increase engagement and create lifetime customers through scalable, enterprise-grade infrastructure and integrations.