Senior, Client Success
Global Payments(1 month ago)
About this role
A client-facing role at Global Payments focused on supporting and retaining merchant and partner accounts within the company’s payments technology business. The position sits within the client success/account management organization and engages cross-functionally to support merchant and financial institution relationships. It contributes to the company’s mission of enabling payments between buyers and sellers worldwide.
Required Skills
- Retention
- Client Engagement
- Churn Analysis
- Salesforce
- Escalation Management
- Pricing Negotiation
- Account Management
- Upselling
- Cross-Selling
- NPS Response
+4 more
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