Laivly
The Senior Cloud Engineer at Laivly will design, operate, and continuously improve secure, resilient, and cost‑efficient AWS environments. Working remotely within Canada, the role collaborates with Architecture, IT Operations, Security, and Engineering teams to enhance reliability, observability, and cloud governance while driving automation and cost‑optimization initiatives.
Laivly provides enterprise AI for modern contact centers via its Sidd platform, which delivers real-time agent assist and autonomous case handling. Sidd surfaces relevant context and next-best-actions to agents and automates routine workflows end-to-end so call centers can operate faster and with less friction. Laivly’s tools are designed to boost efficiency, reduce handle times, and improve customer experience while fitting into existing contact-center systems and workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Laivly.