Laivly
The Technical Solutions Manager at Laivly will own end‑to‑end technical delivery for client portfolios, leading discovery, solution design, implementation, launch, and optimization of AI‑powered customer service solutions. The role collaborates across sales, product, engineering, and customer success teams to translate complex business problems into practical, measurable outcomes.
Laivly provides enterprise AI for modern contact centers via its Sidd platform, which delivers real-time agent assist and autonomous case handling. Sidd surfaces relevant context and next-best-actions to agents and automates routine workflows end-to-end so call centers can operate faster and with less friction. Laivly’s tools are designed to boost efficiency, reduce handle times, and improve customer experience while fitting into existing contact-center systems and workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Laivly.
Laivly didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role