Uber
This role leads Uber's Premium & VIP Support operations, elevating customer care into a white-glove, concierge-level experience for high-value clients and complex escalations. The position involves managing and mentoring frontline team leaders, driving cross-functional alignment, and overseeing service recovery in a fast-paced, 24/7 environment. Success requires a hospitality-first mindset, strategic thinking, and a commitment to developing exceptional talent.
Headquarters
San Francisco, California, United States
Company Size
10001+ employees
Founded
2009
Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uber.
Uber didn’t post a salary, so this is our estimate from similar listings.