Senior Community Manager

The Senior Community Manager leads community management for a major online retailer's social media accounts, serving as the strategic voice and day-to-day steward of the brand's presence across platforms like Instagram, Facebook, TikTok, and YouTube. This role involves shaping engagement strategies, monitoring community sentiment, and translating audience insights into actionable opportunities for creative and client teams. The position requires close collaboration with internal and external stakeholders to maintain the brand's social footprint and drive growth.