Senior Contact Center Engineer
Ascensus(4 days ago)
About this role
The role involves leading the design, development, and support of advanced contact center solutions, focusing on NICE inContact or CXone platforms. The engineer will enhance customer engagement through innovative IVR flows, omnichannel integration, and automation, collaborating with stakeholders to deliver scalable solutions.
Required Skills
- NICE inContact
- CXone
- Call Routing
- APIs
- CRM
- CCaaS
- Scripting
- Omnichannel
- Call Flows
- Automation
About Ascensus
ascensus.comEveryone deserves to feel financially secure. We help more people save through partnerships with leading financial institutions and state governments.
View more jobs at Ascensus →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Ascensus
Similar Jobs
Senior NICE Contact Center Systems Engineer
Eze(2 months ago)
GN - SONG - Service - Nice CXOne - Senior Manager
Accenture Federal Services(7 months ago)
Senior Consultant, NICE CXone
TTEC Digital(2 months ago)
Omnichannel Engineer
Philip Morris International(1 month ago)
Software Engineer (CXone + Java Services)
WIZELINE(1 year ago)
Director, Contact Center Technologies
Moder(1 month ago)