Abstract
The Senior Contact Center Engineer will lead the design, development, and support of advanced contact center solutions using NICE CXone, focusing on IVR flows, omnichannel integration, and automation. The role involves mentoring engineers, collaborating with telecom and product teams, and ensuring high‑quality software delivery in a remote, LATAM‑based environment aligned with US Eastern Time.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2016
Abstract is a venture capital firm based in San Francisco with $1.8 billion in assets under management. We are sector-agnostic and invest in seed and early stage companies. Our reputation among founders is built on fierce loyalty, unparalleled connections, and a relentless drive to help them win.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Abstract.
Abstract didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role