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© All Rights Reserved. ApplyBlast.com
SIRIUS LLC
The Senior Contact Center Engineer supports, maintains, and optimizes cloud-based Contact Center as a Service (CCaaS) platforms within a 24/7 managed services environment. This role involves providing L2/L3 technical support, troubleshooting complex voice and digital channel issues, and ensuring platform availability and service continuity. The position requires close collaboration with customers, internal technical teams, and platform vendors to resolve incidents and deliver excellent customer experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SIRIUS LLC.
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