Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Tietoevry
About this role
A Senior Contact Center Solution Architect at Tieto Tech Consulting specializes in designing, supporting, and shaping modern contact center solutions for enterprise clients. The role involves collaborating with sales, delivery teams, and customers to develop scalable and integrated customer service platforms, leveraging industry-leading solutions such as Genesys, Novomind, and Microsoft Dynamics 365. It emphasizes pre-sales activities and technical consultation to modernize contact center operations.
Skills
About Tietoevry
tietoevry.comTietoevry is a leading software and digital engineering company that helps enterprises and public-sector organisations design, build and run digital services and products. It delivers cloud and managed services, software, data & AI, cybersecurity and industry‑specific solutions for banking, healthcare, public sector, energy, telecom and other sectors, with strong Nordic roots and a global footprint. The firm positions itself around “creating purposeful technology,” focusing on digital transformation, sustainability and scalable platforms to give customers a measurable digital advantage.
About Tietoevry
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Tietoevry.
Salary
$115k – $154k
per year
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