Senior CRM Associate

Deliveroo(2 months ago)

HybridFull TimeSenior$125,878 - $168,268 (estimated)Deliveroo Cost Center Hierarchy

About this role

A Senior CRM Associate at Deliveroo is responsible for managing and executing communication strategies to engage and inform a network of 75,000 riders through digital content across various CRM channels, such as website, email, and social media. The role involves content creation, message segmentation, and collaboration with other teams to ensure accurate and timely communications, supporting rider campaigns and initiatives. Candidates should have experience with CRM platforms, strong editing skills, and a knack for creating engaging content, while also providing feedback from riders to enhance their experience.

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Required Skills

Rider Communication
Content Creation
CRM Strategy
Social Media Analytics
Email Marketing
Proofreading
Time Management
Graphic Design
HTML/CSS
Adobe Creative Suite

+4 more

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.