Senior Customer Care Analyst
Geiger(14 days ago)
About this role
The Senior Customer Care Analyst supports the Japan retail business with warranty claims and return order management, working closely with Japan-based teams to ensure smooth order processing and customer satisfaction. The role involves managing reports and coordinating with internal and external stakeholders in a cross-cultural environment.
Required Skills
- Japanese
- Order Management
- Customer Service
- Warranty Claims
- Excel
- Communication
- Languages
- Report Writing
- ERP
- Multilingual
About Geiger
geigerfurniture.comGeiger designs finely crafted wood casegoods, seating, and office furnishings for executive suites, private offices, conference rooms, and collaborative spaces.
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