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Senior Customer Education Specialist at Wood Mackenzie - ApplyBlast

Senior Customer Education Specialist

Wood Mackenzie

25 days ago

Boston, Massachusetts, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Customer Education Specialist supports customer retention by delivering comprehensive training and analysis to help clients maximize the value of Wood Mackenzie's Supply Chain services. Working within the Sales Organisation, this role involves collaborating across research, products, and consultancy to ensure consistent client messaging and drive adoption. The position requires engaging with customers across multiple industry segments to showcase product value and define bespoke workflows.

Responsibilities

Plan and deliver live training sessions for new and existing customers
Develop and maintain high-quality training materials and product demonstrations
Design and maintain self-service learning courses on WoodMac Learn platform

Skills

About Wood Mackenzie

woodmac.com

Headquarters

Edinburgh, Scotland, United Kingdom

Company Size

1001-5000 employees

Founded

1973

View Profile

Wood Mackenzie is a global data and analytics company serving the energy, metals and mining, and chemicals sectors. It provides real-time data, market insights, and advisory services across Upstream oil and gas, Power & Renewables, Gas & LNG, Metals & Mining, and Oils & Chemicals, including commodity trading analytics and supply chain analytics. Through its Lens Platform and consulting offerings, Wood Mackenzie helps clients navigate energy transition and make informed strategic decisions.