Cargobase
The Senior Customer Excellence Manager at Cargobase owns the full post‑sales customer lifecycle, overseeing onboarding, implementation, platform support, and ongoing success while driving retention and expansion within existing accounts. The role leads a global team of Customer Excellence Consultants and collaborates cross‑functionally with Product, Engineering, and Sales to ensure high‑quality delivery and commercial outcomes.
Headquarters
Singapore, Central Region, Singapore
Company Size
51-200 employees
Founded
2013
Cargobase is a transportation management system (TMS) for enterprise shippers that helps optimize spot-buy and contract freight to reduce costs and boost profitability. Its platform centralizes transportation order management, spot & contract rate comparison, shipment execution, real-time visibility & tracking, and invoice audit to streamline bookings, unify communication, and catch billing discrepancies. By combining these capabilities, Cargobase enables logistics teams to lower freight spend, improve operational efficiency, and scale freight operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cargobase.
Cargobase didn’t post a salary, so this is our estimate from similar listings.