One Degree Organics
The Senior Customer Experience Specialist serves as the human face of One Degree Organics, owning customer inquiries and escalations from first contact through resolution to build lasting relationships with customers and farming partners. This role delivers empathetic, high-quality customer service while championing the brand and contributing to marketing initiatives and cross-functional projects. The position involves translating customer feedback into actionable insights to improve brand experiences and operational processes.
One Degree Organics is an organic food brand that produces oats, granola, cereals, and flours. The company emphasizes the connection between healthy soil, healthy crops, and healthy people, and is committed to clean, nourishing foods. They promote 100% transparency and traceable sourcing from organic farmers. Their products target consumers who want simple, wholesome pantry staples made with sustainable practices and clear ingredient information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for One Degree Organics.