Customer Experience Advisor
Aceable
About this role
Aceable is seeking a Customer Experience Advisor to provide high-quality, empathetic support to students via multiple communication channels. The role involves handling inquiries, escalations, and providing feedback to improve the student experience, supporting various products and verticals.
Skills
About Aceable
aceable.comAceable is a mobile-first online education company that provides state‑approved courses for driver’s education (permit and defensive driving) as well as pre-licensing and continuing education for real estate and insurance professionals. Their self‑paced, interactive courses (including video lessons and exam prep) are built to meet state regulatory requirements and are often accepted by DMVs and licensing boards. Aceable’s platform targets teens, new drivers, and licensed professionals who need convenient, on‑the‑go options to complete training and maintain compliance.
About Aceable
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$32k – $37k
per year