Senior Customer Onboarding Consultant - Enterprise

Voxie Inc(24 days ago)

RemoteFull TimeSenior$135,270 - $181,709 (estimated)Customer Success

About this role

The Senior Customer Onboarding Consultant - Enterprise is the strategic implementation partner for Voxie’s largest franchise and multi-location enterprise clients, owning the end-to-end onboarding lifecycle. The role balances deep technical aptitude with strong executive presence to drive complex, multi-stakeholder rollouts and ensure successful launches. This position works cross-functionally to translate business goals into scalable SMS strategies and compliance-aware implementations.

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Required Skills

Implementation
Franchise Rollouts
Project Governance
Stakeholder Management
Executive Presentations
Documentation
Technical Coordination
API Integrations
POS Systems
SMS Strategy

+8 more

About Voxie Inc

voxie.com

Voxie is a conversational, AI-powered SMS marketing platform that helps multi-location and franchise retail, service, and restaurant brands drive significantly more revenue through text message campaigns. It provides franchise-friendly tools for centralized program management with local store-level messaging, automation, and compliance to scale conversational marketing across locations. Brands use Voxie to run targeted campaigns, automate customer conversations and loyalty flows, and measure performance across their portfolio. Voxie positions itself as the leading SMS marketing management solution tailored to the needs of multi-location businesses and franchises.