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Senior Customer Relations Lead, PSA at Collectors - ApplyBlast

Senior Customer Relations Lead, PSA

Collectors

8 days ago

New Castle, Delaware, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Customer Relations Lead at PSA is responsible for managing customer inquiries and resolving issues within the operations process. This role involves collaborating with internal departments to provide accurate solutions, maintaining customer accounts, and escalating unresolved matters as needed. The position requires strong problem-solving and communication skills to handle customer resolutions and claims effectively.

Responsibilities

Resolve customer queries and process adjustments
Collaborate with operations to find customer solutions
Maintain accounts and update department spreadsheets

Skills

About Collectors

collectors.com

Headquarters

Santa Ana, California, United States

Company Size

1001-5000 employees

Founded

1986

View Profile

Collectors is a company that builds infrastructure designed to foster trust, security, and opportunity within the collectibles market. By providing essential tools and services, it empowers collectors and businesses to engage with collectibles confidently and securely. The platform aims to streamline interactions and enhance the overall experience for enthusiasts and professionals alike in the growing collectibles space.