Senior Customer Relations Manager
Hsbc
About this role
A Senior Customer Relations Manager at HSBC focuses on resolving customer complaints, building customer loyalty, and enhancing service quality in wealth and personal banking. The role involves team development, implementing service recovery strategies, and maintaining high service standards.
Skills
Qualifications
About Hsbc
hsbc.comHSBC is one of the world’s largest banking and financial services organisations, founded in 1865 and serving millions of customers through its four global businesses. It offers a broad suite of services including retail and wealth management, commercial banking, global banking and markets, and private banking. With a global footprint and strong brand presence, HSBC focuses on connecting customers and corporates to international opportunities across markets and currencies.
About Hsbc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Hsbc.
Salary
$12k – $16k
per year
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