Senior Customer Service Advisor - Bilingual English/Japanese
Xplor
About this role
A Senior Customer Service Advisor at Xplor supports gyms across Japan by managing customer inquiries, ensuring accurate billing, and collaborating with technical teams to resolve issues. The role emphasizes bilingual communication, technical investigation, and customer care within a flexible hybrid work environment.
Skills
About Xplor
xplortechnologies.comXplor Technologies is a global company that integrates smart software, seamless payments, and commerce‑accelerating technologies to help businesses grow faster. It delivers end-to-end commerce solutions—combining payment processing, point-of-sale and business software, and platform services—to simplify transactions, operations, and customer experiences. By bundling technology and payments into unified offerings, Xplor enables merchants and partners to scale more efficiently across channels and geographies.
About Xplor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Xplor.
Salary
$40k – $60k
per year
More jobs at Xplor
Similar Jobs
Senior Customer Service Advisor - Bilingual English/Japanese
Xplor
Bilingual Customer Service Representative
Waste Connections
Technical Service Advisor 4– Bilingual (English/Spanish)
Hewlett Packard Enterprise
Senior Customer Service Advisor
Barclays
Customer Service Advisor - (Bilingual- English/ Russian)
Philip Morris International
Bilingual Customer Service Representative
John Brooks Company