Senior Customer Service Representative 2
Cubic Corporation(1 day ago)
About this role
A Senior Customer Service Representative at Cubic Transportation Systems is responsible for delivering face-to-face customer service, managing transactions, resolving escalated inquiries, and supporting team performance, including acting as a supervisor when needed. The role emphasizes ensuring compliance, accuracy, and providing excellent service in a transit-focused environment.
Required Skills
- Customer Service
- Transaction Management
- Conflict Resolution
- Data Entry
- Cash Handling
- Regulatory Compliance
- Supervisory Skills
- Problem Solving
- Communication
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