Manulife

Senior Customer Service Representative, Customer Call Centre

Manulife

2 months ago
Hong Kong
Hybrid
Full Time
Medior
0 applicants
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Manulife
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About this role

A Senior Customer Service Representative in the Customer Call Centre is responsible for managing customer inquiries and requests related to group medical, individual financial, and wealth management products. The role emphasizes the importance of resolving queries professionally while contributing to overall customer service excellence and operational improvements.

Skills

Qualifications

HKDSEHKCEEDiplomaIIQE 1,3,5
Manulife

About Manulife

manulife.com

Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

About Manulife

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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