Senior Customer Service Representative

Bernalillo County(26 days ago)

Albuquerque, NMOnsiteFull TimeSenior$37,200 - $53,000Constituent & Support Services

About this role

A Senior Customer Service Representative in the Constituent & Support Services department at Bernalillo County acts as a primary public-facing administrative professional supporting county operations. The role involves handling inquiries, managing records and systems, and supporting contact center initiatives to maintain service quality and operational continuity.

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Required Skills

Telephone Communication
Data Entry
Work Orders
Dispatching
Customer Service
Records Management
Notary Public
Report Generation
Problem Solving
On Call

Qualifications

High School Diploma or GED
Two Years Experience
Notary Public
FEMA Training
Background Investigation
Post-Offer Medical Examination

About Bernalillo County

bernco.gov

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