Senior Customer Service Specialist (m/w/d)
bex technologies GmbH
About this role
This role involves acting as the primary contact for customers, coordinating requests, supporting sales and dispatch, managing incidents, and helping to develop and optimize processes. The position offers a remote-first work environment with responsibilities encompassing customer service and logistics.
Skills
About bex technologies GmbH
bexapp.debex technologies GmbH is a logistics platform for the construction industry that specializes in courier and freight services for building materials and construction machinery. They provide ad‑hoc express transports, Lkw rentals and scheduled truck tours to move bulky or time‑critical loads quickly and reliably. The company emphasizes speed, transparency and dependability for contractors, builders and suppliers. Customers book and manage shipments via bex’s digital platform to connect with suitable vehicles and drivers across Germany.
About bex technologies GmbH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for bex technologies GmbH.
Salary
$65k – $87k
per year