Service Desk IT
SMART(23 days ago)
About this role
This role involves acting as the primary contact for application support, managing incidents and service requests from users, and coordinating with support teams to ensure issues are resolved efficiently. The job emphasizes communication, diagnostic skills, and adherence to service agreements, with opportunities to develop and update support procedures.
Required Skills
- Support
- Communication
- Incident Management
- Troubleshooting
- IT Support
- Customer Service
- Knowledge Management
- Service Desk
About SMART
smart-tbk.comPT SMART Tbk adalah perusahaan publik produk konsumen berbasis kelapa sawit terintegrasi dan terkemuka di Indonesia.
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