Alpha FMC

Senior Customer Services Analyst

Alpha FMC

15 hours ago
London, Greater London, England, United Kingdom
Onsite
Full Time
Senior
0 applicants
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Alpha FMC
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About this role

A Senior Customer Services Analyst at Aiviq supports customer success by providing day-to-day support, resolving technical issues, and maintaining data connectors. The role focuses on ensuring data quality and customer satisfaction through proactive monitoring and collaboration with internal teams.

Skills

Alpha FMC

About Alpha FMC

alphafmc.com

Alpha FMC (Alpha Financial Markets Consulting) is a leading global specialist consultancy serving asset & wealth managers and the wider financial services industry. It provides sector-focused advice on strategy, transformation, operations and technology through dedicated boutiques and expert teams. The firm emphasizes deep industry expertise, independent advice and responsible business practices, including sustainability and diversity initiatives. Clients rely on Alpha FMC to navigate regulation, operational change and digital transformation.

About Alpha FMC

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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