Senior Customer Success Advisor
Rapid7(1 month ago)
About this role
A Senior Customer Success Advisor at Rapid7 serves as a trusted advisor to customers, leveraging cybersecurity knowledge and Rapid7 products to ensure customers realize maximum value from their investments. The role focuses on building strategic relationships with CISOs and other stakeholders, creating success plans, and fostering customer advocacy. The position supports retention and renewals by aligning product adoption to customers' security objectives and driving measurable outcomes.
Required Skills
- Customer Success
- Account Management
- Cybersecurity
- Product Adoption
- Stakeholder Management
- Executive Reviews
- Risk Mitigation
- Project Management
- Communication
- Consulting
+2 more
About Rapid7
rapid7.comLevel up SecOps with the only endpoint to cloud, unified cybersecurity platform. Confidently act to prevent breaches with a leading MDR partner. Request demo!
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