Senior Customer Success Manager - East

Amplitude (20 days ago)

RemoteFull TimeSenior$189,000 - $284,000Customer Success

About this role

A Senior Customer Success Manager, Enterprise (Majors) for the East region at Amplitude is a dedicated resource managing a portfolio of large North American enterprise accounts to ensure customers achieve their product goals and realize long-term value from the platform. The role works with customer executives and cross-functional teams to drive adoption, growth, and strategic outcomes across digital-first and traditional companies.

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Required Skills

Customer Success
Account Management
Enterprise SaaS
Renewals
Executive Relations
Business Reviews
Project Management
Product Expertise
Technical Aptitude
Program Management

+1 more

About Amplitude

amplitude.com

Amplitude is a product analytics and event‑tracking platform that helps teams turn user behavior into actionable insights to build better products. It offers digital analytics, behavioral reporting, segmentation, and experimentation tools so product, growth, and data teams can analyze user journeys, run experiments, and measure engagement and retention. Amplitude provides APIs, event instrumentation tooling, and integrations with common data stacks to support analytics at scale. Headquartered in San Francisco, the company serves both startups and enterprises.