Senior Customer Success Manager, Enterprise

Greenhouse(1 month ago)

RemoteFull TimeSenior$97,650 - $122,400Customer Success

About this role

The Senior Enterprise Customer Success Manager at Greenhouse will own consultative relationships across the entire customer journey, acting as the primary partner for enterprise clients to drive adoption and value from Greenhouse’s talent acquisition suite. This role represents Greenhouse to customers, supports renewals and expansion, and partners across internal teams to influence product and strategy. The position contributes to company growth by ensuring customer success, retention, and measurable business outcomes.

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Required Skills

Customer Success
Account Management
Strategic Advisory
Stakeholder Management
Relationship Building
Project Management
Data Analysis
Cross-Functional Collaboration
Upselling
Account Planning

+2 more

About Greenhouse

greenhouse.com

Greenhouse is an applicant tracking system and hiring platform that helps companies source, evaluate, and hire talent through structured workflows and data-driven recruiting. The platform combines core ATS functionality with interview kits, scorecards, pipeline management, onboarding, reporting, and built‑in AI tools to streamline sourcing and talent management. Greenhouse offers a broad integrations marketplace and analytics to support diversity, compliance, and hiring optimization. Companies of all sizes use it for more consistent, measurable hiring processes and extensible integrations with HR and recruiting tools.