Senior Customer Success Manager, Strategic Accounts

United States - Genesys Cloud Services, Inc.(3 months ago)

HybridFull TimeSenior$98,200 - $182,400Customer Success

About this role

A Senior Customer Success Manager at Genesys focuses on driving customer value realization and fostering strong, long-term partnerships with enterprise clients. The role requires deep understanding of customer experience (CX) principles and aligning Genesys Cloud solutions with clients' business objectives.

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Required Skills

Customer Success
Account Management
Collaboration
Strategic Thinking
Stakeholder Management
Presentation Skills
CRM
Adoption
Project Management
Business Acumen

+1 more

Qualifications

Bachelor's Degree in Business Management or Related Field

About United States - Genesys Cloud Services, Inc.

genesys.com

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