Senior Customer Success Manager
DISCO
About this role
The Senior Customer Success Manager at DISCO oversees client onboarding, builds strategic relationships, and ensures customer satisfaction to promote growth and retention. They collaborate across teams, identify upsell opportunities, and advocate for clients to enhance product adoption and loyalty.
Skills
About DISCO
csdisco.comIndustries
Legal, Technology, Consulting
DISCO (CS DISCO) is an AI-driven, cloud-native litigation software company that provides e-discovery, document review, legal hold, and case analytics for law firms and corporate legal teams. Its platform uses machine learning to automate ingestion, search, early-case assessment, and review workflows to accelerate litigation, reduce costs, and improve accuracy while maintaining enterprise-grade security and compliance. DISCO also offers managed services and professional support delivered by lawyers and technologists to handle complex matters. Customers choose DISCO for its lawyer-built design, scalable cloud architecture, and AI-assisted analytics.
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About DISCO
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for DISCO.
Salary
$80k – $105k
per year