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Customer Success Manager at Handshake - ApplyBlast

Customer Success Manager

Handshake

1 month ago

3.2 on Glassdoor

Remote

Full Time

Manager

35 applicants

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About this role

The Customer Success Manager ensures the success and satisfaction of commercial segment accounts by developing strong relationships and driving product adoption. This role involves managing customer onboarding, executing success plans, and conducting regular reviews to maximize return on investment. The position serves as a liaison between customers and internal teams to advocate for needs and identify growth opportunities.

Responsibilities

Manage portfolio of 60-75 commercial accounts and drive product adoption
Develop customer success plans and mitigate churn risk through proactive engagement
Conduct Quarterly Business Reviews and partner with Account Managers on renewals

Skills

About Handshake

joinhandshake.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Handshake is a leading career platform designed for Gen Z, fundamentally transforming how young talent discovers, builds, and navigates their careers. By connecting students with job opportunities, internships, and potential employers, Handshake empowers the next generation of professionals with a modern, user-friendly interface. The platform boasts over 15 million job seekers and nearly 1 million employers, making it the largest network for early career jobs. In addition, Handshake supports career centers in providing meaningful guidance to students, enhancing their transition from education to employment.