Senior Customer Success Manager
Hwmedia
About this role
HousingWire is seeking a Senior Customer Success Manager to manage and grow their platform user base by ensuring customer adoption, retention, and expansion. The role involves strategizing, onboarding clients, providing training, and working closely with sales and product teams to improve customer engagement.
Skills
About Hwmedia
housingwire.comHousingWire is a leading news and information platform for housing professionals, focused on real estate, mortgage lending, and housing market trends. It delivers breaking news, in-depth analysis, data-driven reporting, newsletters, and multimedia content to inform lenders, servicers, brokers, builders, investors, and policymakers. HousingWire also produces industry events, webinars, and awards that connect stakeholders and surface best practices. Widely regarded as an influential trade publication, it aims to keep the housing industry informed on market shifts, regulatory developments, and business strategy.
About Hwmedia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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