Customer Success Associate
Hive(3 days ago)
About this role
Hive is a SaaS platform that provides marketing solutions for event organizers to grow their audiences and maximize event success. The company is looking for a Customer Success Associate to support customer adoption and retention, focusing on self-serve clients, and collaborating with cross-functional teams to ensure customer satisfaction.
Required Skills
- Customer Success
- CRM
- Communication
- Problem Solving
- Teamwork
- SaaS
- Account Management
- Product Knowledge
- Onboarding
- Retention
About Hive
www.hive.coHive is a marketing platform designed specifically for live events, enabling users to promote their events effectively and sell more tickets. It offers features such as email and SMS marketing, audience segmentation, and event-based automation. With a focus on CRM capabilities, Hive provides detailed insights into ticket buyer data, allowing event promoters to refine their campaigns and improve engagement. As a comprehensive solution for event marketing, Hive is tailored to help organizations streamline their processes and maximize ticket sales.
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