Senior Customer Success Manager
cronofy
About this role
A Customer Success Manager at Cronofy owns a portfolio of around 100 customers, guiding them through the entire lifecycle from onboarding to renewal and expansion. The role focuses on customer retention and revenue growth by defining success metrics, identifying risks, and empowering customers through data-driven insights and best practices.
Skills
About cronofy
cronofy.comCronofy is a meeting and scheduling automation platform for teams and product builders. It offers embeddable scheduling tools and APIs you can plug into your product or process to let humans and AI agents schedule, reschedule, transcribe and summarize meetings of any complexity. Cronofy focuses on product builders and process automation, integrating with calendars and workflows to streamline meeting management across organizations.
About cronofy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for cronofy.
Salary
$65k – $86k
per year