Technical Account Manager
gitbook
About this role
A Technical Account Manager at GitBook focuses on enterprise growth, managing customer success, onboarding, renewal, and expansion opportunities. The role involves building expansion playbooks and driving NRR targets.
Skills
About gitbook
gitbook.comGitBook is a technical documentation platform that connects your docs, product, and users into a self-improving knowledge loop that answers questions and identifies knowledge gaps. It supports docs-as-code workflows, letting teams author, version, and publish documentation alongside code and product specs. The platform also provides AI-powered insights to surface gaps, suggest improvements, and accelerate onboarding and self-service support. With robust collaboration, versioning, and integrations, GitBook helps teams scale product documentation, API references, and knowledge bases as their products evolve.
About gitbook
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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