Breadcrumb
As a Senior Customer Success Manager at Breadcrumb, you will own relationships with high-value, complex customers in the construction industry. You will lead strategy, influence commercial outcomes, and drive retention and expansion while transitioning into a leadership role to build a team. The position requires deep engagement with site leaders and executives to ensure product adoption, compliance, and operational efficiency.
Breadcrumb is a construction safety and productivity platform trusted by over 1,000 contractors and used on more than 50,000 projects worldwide. The platform digitizes jobsite workflows including worker orientations, JHAs and pre-task plans, permits, attendance tracking, credential management, SWMS, and pre-mobilization document collection, with a two-way Procore integration to keep safety and project records in sync. Built mobile-first for general contractors, subcontractors, foremen, and site workers, Breadcrumb replaces manual paper processes with real-time visibility and AI-powered tools to reduce admin burden, improve compliance, and enhance on-site safety.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Breadcrumb.
46% above the average for this role