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Senior Customer Success Manager at ThoughtSpot - ApplyBlast

Senior Customer Success Manager

ThoughtSpot

4 months ago

Chicago, US

Hybrid

Full Time

Senior

1 applicant

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About this role

A Senior Customer Success Manager at ThoughtSpot builds relationships with Fortune 5000 accounts to drive adoption and growth. The role involves acting as a bridge between customers and internal teams like Product and Marketing, while possess deep technical knowledge of BI and cloud data warehousing. Candidates must demonstrate an AI-driven mindset to leverage emerging technologies for solving complex customer challenges.

Responsibilities

Manage relationships with Fortune 5000 accounts to drive recurring revenue
Act as the primary voice for customer use cases to internal Product and Sales teams
Guide customers through onboarding, adoption, and technical configuration implementation
Identify expansion opportunities and build growth plans through passive selling
Lead enablement sessions and demos for both small groups and large audiences

Skills

About ThoughtSpot

thoughtspot.com

Headquarters

Mountain View, California, United States

Company Size

501-1000 employees

Founded

2012

View Profile

ThoughtSpot is an agentic analytics platform that empowers organizations to transform data into actionable insights using AI agents, natural language queries, and embedded intelligence. The platform offers products including BI agents, AI-augmented dashboards, a semantic layer, and automated insights that integrate directly into business tools and workflows. ThoughtSpot serves enterprises across industries such as financial services, retail, healthcare, and technology.