The Health Management Academy
The Senior Customer Success Manager will lead end‑to‑end implementations and drive adoption of Provelle’s AI‑enabled leadership platform for frontline nurse managers across health‑system customers. The role involves hands‑on work with both executive sponsors and nurse managers, building repeatable success processes, and ensuring sustained product value and retention.
Headquarters
Arlington, Virginia, United States
Company Size
51-200 employees
Founded
1998
The Health Management Academy (THMA) is a membership-driven community that convenes senior healthcare leaders and industry innovators to drive system transformation. It offers executive convenings, forums, collaboratives, leadership development programs, data & insights, and strategic alliances focused on topics like AI, care delivery, finance, workforce, and policy. THMA also provides curated insight memberships (e.g., Executive Insights Hub, AI Catalyst, Nursing Catalyst) and research to accelerate decision‑making and peer learning. Organizations rely on THMA for networking, evidence-based insights, and leadership development to advance strategy and performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Health Management Academy.
21% above the average for this role