filigran
The Senior Customer Success Manager at Filigran will own the full customer lifecycle for EMEA clients, ensuring successful onboarding, adoption, and renewal while acting as a trusted advisor. The role collaborates closely with support, sales, product, and engineering teams to resolve issues, drive upsell opportunities, and gather feedback to improve the product and service experience.
Filigran is a cybersecurity company that provides the industry's first open-source eXtended Threat Management (XTM) platform, covering cyber threat intelligence, adversarial exposure validation, and cyber risk management. Its flagship products, OpenCTI and OpenAEV, help organizations anticipate, detect, and respond to threats through unified threat intelligence, attack simulation, and remediation workflows. Trusted by over 6,000 cybersecurity practitioners across enterprises and government organizations, Filigran targets security teams seeking a proactive, end-to-end approach to cyber defense.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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filigran didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role