Klir
The Senior Customer Success Manager at Klir guides water utilities through a value realization journey post-implementation, building strategic relationships across multiple stakeholder levels to ensure product adoption and measurable progress. This role involves creating shared success plans, leading structured change management, and driving customer enablement to establish Klir as an indispensable operational hub. The position focuses on achieving key metrics such as net dollar retention, customer health, and identifying expansion opportunities while managing renewals and mitigating account risks.
Headquarters
United States Air Force Acad, Colorado, United States
Company Size
51-200 employees
Founded
2017
Klir is a water management software company that provides a cloud-based platform for utilities to manage water quality and regulatory compliance. The platform centralizes sampling and lab data, automates monitoring and reporting workflows, and helps teams track permits, incidents, and corrective actions to reduce compliance risk. Utilities — from small municipal systems to large regional providers — use Klir to improve data visibility, streamline regulatory submissions, and make faster, data-driven operational decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Klir.
Klir didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role