Portcast
Portcast is seeking a Senior Customer Success Manager to own enterprise customer relationships end-to-end, driving adoption, renewal, and expansion. The role involves deep discovery to understand customer goals, acting as a trusted advisor to C-suite stakeholders, and collaborating with internal teams to resolve technical issues and influence the product roadmap. This position focuses on delivering measurable business impact and growing revenue from existing accounts through upsell and cross-sell opportunities.
Headquarters
Singapore, Central Region, Singapore
Company Size
11-50 employees
Founded
2017
Portcast is an AI-powered supply chain visibility and freight intelligence platform that connects shipment, order, contract, and invoice data to help logistics and operations teams predict delays, manage exceptions, and control freight costs. Its solutions include real-time container and air cargo tracking, predictive ETAs, port congestion monitoring, and automated freight audit to catch invoice discrepancies and detention & demurrage exposures. Portcast serves logistics service providers, shippers, manufacturers, and logistics technology companies looking to reduce costs, improve on-time delivery, and eliminate manual tracking workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Portcast.
Portcast didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role