Bounce Insights
Bounce is seeking a Senior Customer Success Manager to own and grow a portfolio of key client relationships at the intersection of market research, AI technology, and client strategy. The role involves leading onboarding, platform adoption, and quarterly business reviews to ensure clients derive value from the Bounce Insights platform. You will drive commercial growth by managing retention, identifying expansion opportunities, and creating strategic, decision-focused insights for senior stakeholders.
Bounce Insights is a consumer insights platform built for researchers and brand teams that need fast, reliable answers to business questions. It combines AI-powered retrieval of existing research with the ability to run custom consumer studies in days, supported by a dedicated team of experienced researchers. Bounce bridges the gap between DIY research tools and full-service agencies, delivering speed, quality, and expert guidance in one system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bounce Insights.
Bounce Insights didn’t post a salary, so this is our estimate from similar listings.