Bounce Insights
The Customer Success Director leads and scales strategic enterprise relationships at the intersection of market research, AI technology, and client strategy. This senior role serves as a trusted advisor to C-suite executives, driving high-impact client outcomes across global accounts while ensuring commercial growth and retention. The position requires deep research credibility, commercial sharpness, and the ability to mentor junior team members.
Bounce Insights is a consumer insights platform built for researchers and brand teams that need fast, reliable answers to business questions. It combines AI-powered retrieval of existing research with the ability to run custom consumer studies in days, supported by a dedicated team of experienced researchers. Bounce bridges the gap between DIY research tools and full-service agencies, delivering speed, quality, and expert guidance in one system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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