ChartHop
The Senior Customer Success Manager serves as a strategic partner to customers, driving business outcomes and managing the full customer relationship from implementation through renewal and expansion. This role focuses on building strong executive relationships, mitigating risks, and ensuring successful adoption of the platform to achieve key business goals. The position requires collaboration with internal teams to advocate for customer needs and drive product improvements.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2018
ChartHop is the HR platform built for AI. It’s a data-first solution that unifies people and business data and surfaces AI-powered insights to drive workforce planning and people operations workflows. The platform covers HRIS, headcount planning, engagement, performance, and compensation reviews. By connecting people strategy to business outcomes, ChartHop helps organizations unlock revenue, retention, and growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ChartHop.